U-Haul

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Complete Troubleshooting For Runtime Issues U-Haul

Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.

Get Moving Made Easier® with the official U-Haul® Moving & Storage app.

Updated on

Jul 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

17.3K reviews

Alex Ames

August 13, 2026

Made a reservation, that reservation got automatically changed an hour prior to my time...to a place that closes an hour before my reservation, but dont worry, you can check in through the app! Which is all well and good....if the app would literally do anything. I can't even make an account without it saying "Oops, something on our end is wrong, try again." So now I'm out of a moving truck that I needed and booked a month ago. Thanks UHaul 👌🏻

3 people found this review helpful

Andin Briwel

August 22, 2026

update - dropping to 1 star. The app doesn't even function. Just go to the counter. The number of things you have to decline when making a reservation is ludicrous - boxes, rental totes, dollies and pads, moving help, loading help, unloading help, and extra insurance, all on separate consecutive pages that load sooo slowly and make the process take 5 times longer than necessary. also, u-haul's increased prices make other vendors more cost effective.

27 people found this review helpful

Tyler Locke

July 23, 2026

Awful app with poor functionality. I was able to check in but it made me start the process over twice before I was able to successfully get through all the steps. Same issues when I tried returning. 2 times I uploaded photos of the fuel and odometer and entered the info and it made me start over, then said it couldn't find my location even though it was enabled on my phone and the app permissions. I ended up having to go to the counter to return the truck. This app is a big waste of time.

13 people found this review helpful

What’s new

Version 3.11 - What’s New

New: We've streamlined the login experience for U-Haul Business Account customers.

Improved: The Orders tab shows more order history with enhanced filtering.

Added: You can now back up content saved in the My Belongings Organizer® tool with Google Photos backup support.

Fixed: Minor bug fixes and improvements.